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Picking up and Returning a Vehicle

Picking Up a Vehicle


After you have submitted an Online Reservation, you will receive a Confirmation Email with the reservation number and date/time of your scheduled pick up. The business day before your pick up date the Motor Pool staff will send you a Reminder Email.

Motor Pool staff will ask to see a valid Driver’s License during the dispatch process to verify identity and authorization status. UO drivers should bring their Driver Certification Card the first time they come.

If you have not previously rented a vehicle through the Motor Pool, you will need to fill out a Driver Authorization form. Any driver wanting to rent an 8-passenger, 12-passenger or large cargo van will need to visit the Van Safety link for more information on the Van Safety video and test. If you have any questions, please call (541) 737-4141 in Corvallis or (541) 346-2000 in Eugene.

Returning a Vehicle


Vehicles may be returned 24 hours a day to the Motor Pool. When returning a vehicle, please take the following steps:

  • On the dispatch card, record the:
    • Odometer Reading
    • Date & Time of Return
    • Comments about vehicle performance/condition
  • Leave the dispatch card in the vehicle and lock all of the doors
  • Drop the keys into the Key Drop

Eugene: Access the return lines and secure customer parking after hours by using the Voyager fuel card to open the security gate. It may take several card swipes at the card reader and is sometimes easier if the driver gets out of the vehicle.